At Tikhi.in, we strive to provide our customers with a seamless and satisfactory shopping experience. In this article, we will outline our comprehensive shipping policy to ensure transparency and clarity regarding the delivery of your orders. We work with renowned courier services such as Amazon (ATS), Blue Dart, Delhivery, DTDC, Ecom Express, Ekart, Kerry Indev Express, Shadowfax, Speed Post by India Post, and Xpressbees, covering all pincodes across India. Whether you choose prepaid or cash on delivery (COD) payment options, we have you covered. Read on to understand our shipping process in detail.
Shipping Methods and Partners
To ensure the safe and timely delivery of your orders, we have partnered with reliable courier services. Our trusted partners include Amazon (ATS), Blue Dart, Delhivery, DTDC, Ecom Express, Ekart, Kerry Indev Express, Shadowfax, Speed Post by India Post, and Xpressbees. These partners have extensive reach and a proven track record in the logistics industry, allowing us to deliver your packages with care and efficiency.
We provide shipping services to all pincodes across India. Whether you reside in a metropolitan city or a remote village, we ensure that your order reaches you promptly. Our extensive network of courier partners enables us to cater to customers from various regions, ensuring that everyone can enjoy our products.
Estimated Delivery Time
The estimated delivery time for your order depends on several factors, including the shipping destination, courier partner, and product availability. Generally, we strive to dispatch orders within 1-2 business days from the date of purchase. However, please note that delivery times may vary due to unforeseen circumstances, such as natural disasters or logistical challenges. To get a more accurate estimate of your delivery time, please refer to the tracking information provided after your order has been shipped.
We offer free shipping on all orders across India, regardless of the order value. We believe in providing our customers with a hassle-free shopping experience without any additional shipping costs. You can enjoy the convenience of shopping at Tikhi.in without worrying about shipping charges.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number and a link to track your package. You can use this information to monitor the progress of your delivery. Simply click on the provided link or visit our website’s order tracking page and enter your tracking number. This feature allows you to stay updated on the status of your order and know exactly when it will arrive at your doorstep.
At Tikhi.in, we offer the convenience of prepaid payment for your orders. You can securely make your payment online using various payment methods, such as credit cards, debit cards, net banking, and digital wallets. By opting for prepaid payment, you can expedite the processing of your order and enjoy a seamless shopping experience.
Cash on Delivery (COD)
We understand that some customers prefer the flexibility of cash on delivery (COD) payment. At Tikhi.in, we offer COD as a payment option for your convenience. When placing an order with COD, please ensure that you have the exact cash amount ready at the time of delivery. Our delivery partner will collect the payment from you when delivering your package.
Returns and Exchanges
We strive to deliver products of the highest quality and ensure your satisfaction. In the rare event that you receive a damaged or defective item, please reach out to our customer support team within 48 hours of receiving the order. We will guide you through the return or exchange process and arrange for the pickup of the item. Please refer to our Returns and Exchanges policy on our website for detailed instructions and guidelines.
At Tikhi.in, we value our customers and aim to provide exceptional service. If you have any queries, concerns, or feedback regarding your order or our shipping policy, our dedicated customer support team is ready to assist you. You can reach out to us through email, phone, or live chat. We strive to respond promptly and ensure that your concerns are addressed satisfactorily.
Frequently Asked Questions (FAQs)
Can I track my order?
Yes, you can track your order using the provided tracking number and link. Visit our website’s order tracking page and enter your tracking number to get real-time updates on your delivery.
Do you offer free shipping?
Yes, we provide free shipping on all orders across India, regardless of the order value. Enjoy shopping without any additional shipping charges.
What if I receive a damaged or defective item?
In the rare event that you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving the order. We will guide you through the return or exchange process and ensure a satisfactory resolution.
How long does it take for delivery?
The estimated delivery time depends on various factors. Generally, we dispatch orders within 1-2 business days. However, please refer to the tracking information for a more accurate estimate.
What payment options do you offer?
We offer both prepaid and cash on delivery (COD) payment options. You can securely pay online using credit cards, debit cards, net banking, or digital wallets. Alternatively, you can choose COD and pay in cash at the time of delivery.